2018 Privacy Policy
FirmoLux™, LLC

 

To Our New and Existing Customers and Clients:

Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. A recent law change requires us to disclose our Privacy Policy to you – which we are more than happy to do. We hope that by taking a few minutes to read it, you will have a better understanding of what we do with the information you provide us with and how we keep it private and secure.

 

Types of Information We Collect

We collect certain personal information about you – but only when that information is provided by you or is obtained by us with your authorization. We use that information to prepare and process your orders.

 

Examples of sources from which we collect information include:

  • phone calls from you or to you,

  • letters or e-mails from you,

  • online orders from our website,

  • personal data collected from this process

 

Parties to Whom We Disclose Information

As a general rule, we do not disclose personal information about our clients or former clients to anyone.

  • To comply with a validly issued and enforceable subpoena or summons.

  • In conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.

  • To provide information to affiliates of the company and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed. (Examples of such disclosures include using an outside service to process tax returns.)

  

Confidentiality and Security of Nonpublic Personal Information

  • Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our firm and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of our firm, applicable law, our Code of Professional Conduct, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction.

 

Email Privacy Policy

  • We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information.

  • We collect your email address for us to communication with you for order process and for giving you updates about FirmoLux.

  • If you receive a mailing from us, our policy is to allow our marketing efforts permission based on you providing us that information.

  • If you received a mailing from us, our records indicate that you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), or you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How can you stop receiving email from us?

  • Each email sent contains an easy, automated way for you to cease receiving email from us, or to update your email address. If you wish to do this, simply follow the SafeUnsubscribe™ or Update Profile links at the bottom of any email.

 

How we protect your privacy

  • We use appropriate security measures to protect against the loss, misuse and alteration of data used by our system.

 

  • We will never share, sell, or rent individual personal information with anyone for their promotional use without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you such as FedEx or UPS tracking emails.

 

Thank you for allowing us to serve your needs. We value your business and are committed to protecting your privacy.  We hope you view our company as your most trusted adviser and we will work to continue earning your trust. Please call us if you have any questions or if we can be of further service.

 

FirmoLux™, LLC

 

©2006-2018, FirmoLux™ LLC,- All rights reserved.

FirmoLux_Privacy_Policy-v.160210-v2.1.pdf

 

Questions?